1. Introduction
Welcome to wa02.watchhousesale.com. These Terms of Service govern your use of this website and your purchase of products from Chun Hei Limited. By accessing this website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website or purchase products from Chun Hei Limited.
2. Eligibility
By placing an order on this website, you confirm that you are at least the age of majority in your country, state, or province of residence. Chun Hei Limited reserves the right to refuse service to any individual for any reason at any time.
3. Orders and Acceptance
All orders placed through this website are subject to acceptance by Chun Hei Limited. After placing an order, you will receive an email acknowledging the details of your order. This email does not constitute acceptance of your order. Acceptance of your order occurs when Chun Hei Limited ships the product. Chun Hei Limited reserves the right to cancel any order for any reason, including product availability, errors in product description or price, or suspected fraudulent activity.
4. Refund Policy
Chun Hei Limited is committed to customer satisfaction. This section outlines the terms governing refunds for products purchased on this website.
4.1. 14 Days No-Reason Refund Policy
You have the right to return a product and request a refund for any reason within 14 days of the date you receive the product. To initiate a refund, you must contact [email protected] within this 14-day period and provide your order number. The product must be returned in its original condition, unused, and with all original packaging and tags attached. The cost of return shipping is the responsibility of the customer unless the product is defective or the return is due to an error by Chun Hei Limited.
4.2. Refund Processing Time
Once Chun Hei Limited receives the returned product and verifies its condition, the refund process begins. The refund processing time is at least 14 days from the date of verification. This period allows for the inspection of the returned product and the initiation of the refund transaction.
4.3. PayPal Refund Time
If the original payment was made via PayPal, the refund will be processed through the PayPal system. The refund will appear in your PayPal account within at least 14 days from the date the refund is initiated by Chun Hei Limited. Due to local legal requirements, the refund processing period via PayPal may extend to 30 days in certain regions. Chun Hei Limited will process the refund promptly, but the final posting time to your PayPal account is governed by PayPal’s policies and applicable local laws.
5. Shipping and Title
Products are shipped to the address provided during checkout. Title to the products passes from Chun Hei Limited to you upon shipment. This means that the risk of loss or damage to the products passes to you at the time of shipment. Chun Hei Limited is not liable for delays in shipping caused by carriers or events beyond its control.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Chun Hei Limited or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, display, or create derivative works from any content on this website without the prior written consent of Chun Hei Limited.
7. Disclaimer of Warranties
Chun Hei Limited provides this website and all products on an “as is” and “as available” basis. Chun Hei Limited makes no representations or warranties of any kind, express or implied, regarding the operation of this website or the information, content, materials, or products included on this website. To the fullest extent permitted by law, Chun Hei Limited disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Chun Hei Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising out of or related to your use of this website or the purchase of products from Chun Hei Limited. In no event shall the total liability of Chun Hei Limited exceed the amount you paid for the specific product that is the subject of the claim.
9. Governing Law
These Terms of Service and any separate agreements whereby Chun Hei Limited provides you services or products shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute arising out of or in connection with these Terms of Service, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
10. Dispute Resolution
Any controversy, claim, or dispute arising out of or relating to these Terms of Service or the products sold by Chun Hei Limited shall be settled by the courts of Hong Kong. You agree to submit to the personal jurisdiction of the courts located in Hong Kong for the purpose of litigating all such claims or disputes.
11. Changes to Terms of Service
Chun Hei Limited reserves the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to this website following the posting of any changes constitutes acceptance of those changes.
12. Contact Information
Questions about these Terms of Service should be sent to [email protected].
Room 1205, 12/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui